The Yahoo! Internet Life "Wired Campus"
Survey
Some Notes from Last Year's Nonparticipants and from Recent Conversations
In the 1999-2000 academic year a score of colleges and universities
declined to participate in the survey by Yahoo Internet Life, a
Ziff-Davis publication, that underlies the magazine's annual Wired Campus
feature. Several other institutions asked YIL to be excluded from the feature
even though they had already submitted data, something YIL refused to do.
These notes sketch the context for last year's decisions by the nonparticipating
institutions, plus events and discussions since then.
The reasons institutions chose not to participate last year varied,
but certain themes were consistently discernible in discussions online
and at conferences last winter.
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Some institutions simply do not participate in surveys like this, regardless
of the topic, except in certain exceptional circumstances.
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Some institutions believe that surveys and rating exercises focused on
a single narrow institutional attribute disserve both individual institutions
and higher education generally. They therefore participate only in survey/rating
exercises that cover a substantial array of institutional attributes.
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The survey questions appeared, to some institutions, to embody a particular
definition of successful undergraduate education generally, and of student-oriented
IT in particular. They appeared to reflect a belief on YIL's part that
research IT is irrelevant to undergraduate education, for example, that
residential students are more important than commuting students, and that
online contact with student systems and course materials is better than
personal contact with administrators and faculty.
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The survey itself was sloppily executed, with ambiguously worded questions,
puzzling answer categories, and other incentives for aggressive rather
than fair responses from institutions. YIL and Peterson's provided little
guidance to institutions that sought guidance on ambiguous questions, and
issued no general notices to correct misleading questions.
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To explain certain extraordinary changes in its ratings, YIL accused several
institutions of lying in their responses to earlier surveys, yet it implemented
no auditing or verification procedures to minimize such a problem.
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YIL refused to disclose the process through which it translated survey
data into ratings, and indeed the full dataset itself. Since this rendered
YIL's ratings irreproducible from data, it gave rise to the strong suspicion
among some institutions that the ratings reflected the subjective judgments
of YIL's editors, at least in part, rather than the consistent application
of formulas to data.
-
The YIL ratings are immensely volatile from year to year, far more than
actual changes in relative IT investment or adjustments to formulas can
possibly explain. Much of the year-to-year variation thus appears to be
random, which may reflect error or close scoring or editorial adjustment
or all of them, yet YIL makes no effort to explain or deal with this.
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YIL did not adjust its ranking procedures to account for growth in the
survey universe, and did not provide sub-ratings for different kinds of
institutions. The net effect of these practices was to make the expected
change in ranking from year to year for the average institution downward,
an unpalatable prospect for most.
The decision by several institutions not to participate in the YIL survey
triggered discussions among YIL editors, various campus representatives,
and some higher-education IT organizations.
At the suggestion of several campus CIOs, YIL explored the possibility
of a session on its survey at this fall's Educause conference. Although
Educause offered prime time for such a session and arranged for one of
its board members to moderate it, YIL refused to participate unless it
could have substantial control over the discussion and assurance that it
would not become a "gripe session". Separately, in reponse to separate
suggestions that YIL empanel a group of knowledgeable individuals to assist
with survey and rating design, YIL argued that it should seek advice
on the survey only from individuals unconnected with colleges or universities,
since anyone connected with a college or university would be interested
in advancing his or her institution's standing and therefore could not
be "impartial".
Over the past few days representatives of several colleges and universities,
both participants and nonparticipants, have discussed these issues with
YIL editors and representatives of Peterson's, which does the actual data
collection. In these meetings YIL evinced interest in improving the survey
instrument itself, so as to minimize ambiguities and biases in the questions.
YIL also plans to be somewhat more open about how it constructs ratings,
but it maintains (as of 10/11/00) that it will not disclose its methodology.
YIL continues to argue that rating colleges and universities unidimensionally
by their IT activity is a good thing, that the magazine's pedagogical and
philosophical biases belong in its ratings, and that disclosing its data
or methodology would undercut its effectiveness.
On the basis of last winter's interactions and discussions since then,
it appears that most of the institutions that did not participate in the
YIL survey last year will again not participate this year. In addition,
several institutions that participated last year now plan not to participate,
including, according to conversations at Educause, many CLAC and COFHE
colleges and universities.
notes compiled by GA Jackson <gjackson@uchicago.edu>,
who also maintains the list
of current non-participants.
13 October 2000